How to Fix You Are Not Eligible for This Purhcase on Twitch

Are you encountering the frustrating error message "You Are Not Eligible for This Purchase" while trying to make a purchase on Twitch? Don't worry, you're not alone. In this blog post, we will guide you through several troubleshooting steps to help you resolve this issue and get back to enjoying your favorite Twitch features.

Check Twitch Servers

It's always a good idea to check the status of Twitch servers when you encounter an error. Sometimes, the issue may not be on your end, but rather with Twitch's servers. To check the status of Twitch servers, follow these step-by-step instructions:

1. Visit the Twitch Server Status page.

2. Look for any ongoing issues or maintenance that might be affecting your ability to make purchases.

3. If there are any known issues, wait for Twitch to resolve them and try again later.

Check Your Network Connection

A poor network connection can sometimes be the culprit behind the "You Are Not Eligible for This Purchase" error. To ensure that your network connection is stable and strong, follow these steps:

1. Restart your router and modem.

2. Connect your device directly to the router via an Ethernet cable, if possible.

3. Disable any VPN or proxy services that you may be using, as they can interfere with Twitch's payment system.

Turn Off Your VPN

Using a VPN can sometimes trigger the "You Are Not Eligible for This Purchase" error. To resolve this, you can try turning off your VPN or switching to a different server. Here's how:

1. Access your VPN settings.

2. Disable the VPN or switch to a different server location.

3. Restart your device and try making the purchase again.

Try Another Payment Method

The error message could be related to the payment method you have selected. In such cases, trying an alternative payment method might solve the issue. Follow these steps to change the payment method on Twitch:

1. Go to your Twitch account settings.

2. Navigate to the Payment & Subscriptions section.

3. Select a different payment method or add a new one.

4. Save the changes and try making the purchase again.

Contact Twitch

If all previous steps fail to resolve the issue, contacting Twitch support is the next recommended step. They will be able to further investigate the problem and provide you with personalized assistance. To contact Twitch support, follow these steps:

1. Visit the Twitch Help Center.

2. Click on the "Contact Us" button.

3. Fill out the support request form with details about the error and steps you have already taken to troubleshoot.

4. Submit the form and wait for a response from Twitch support.

Encountering the "You Are Not Eligible for This Purchase" error on Twitch can be frustrating, but by following the steps outlined in this blog post, you should be able to resolve the issue. Remember to check Twitch servers, ensure a stable network connection, turn off your VPN if necessary, try another payment method, and contact Twitch support if needed. Happy Twitching!