how to fix Paramount Plus fatal error - error codes 5402 and 5204

The Paramount Plus fatal error with error codes 5402 and 5204 is a common issue faced by streaming users on devices such as iPhone, iPad, and Apple TV. This error can occur in various ways, either with a specific error code or without one. It typically indicates a problem with the Paramount Plus app or content, leading to disruptions in streaming and content playback. Fortunately, there are steps you can take to fix this error and get back to enjoying your favorite shows and movies.

Resolving Fatal Error with Error Code 5204

• Force-close the Paramount Plus app

If you encounter a fatal error with error code 5204, the first step is to force-close the Paramount Plus app. To do this, navigate to the app switcher on your device (for iPhone and iPad, double-press the home button; for Apple TV, press the TV/Home button twice) and swipe up or away to close the Paramount Plus app. This will ensure that any temporary glitches or issues within the app are cleared.

• Relaunch the Paramount Plus app

After force-closing the app, wait for a few seconds and then relaunch the Paramount Plus app. By relaunching the app, you give it a fresh start and eliminate any potential problems that may have caused the fatal error. This often resolves the issue and allows you to continue streaming your desired content without any further interruptions.

• Restart the device

If force-closing and relaunching the app doesn't resolve the fatal error with error code 5204, the next step is to restart your device. Simply power off your device completely, wait for a few seconds, and then power it back on. This will clear any temporary system glitches and refresh the device's connection to the Paramount Plus app and servers. Once the device has restarted, launch the Paramount Plus app again and check if the error persists.

Additional Tips to Resolve the Fatal Error

• Disable ad blockers on the device

Ad blockers can sometimes interfere with the streaming experience on Paramount Plus and cause fatal errors. To troubleshoot this, go to your device's settings and disable any ad blockers that may be active. This will allow the app to function properly and may resolve the fatal error.

• Disable ad blockers on the browser

If you are accessing Paramount Plus through a web browser, make sure to disable any ad blockers that are installed. Ad blockers in browsers can also disrupt the streaming service and lead to fatal errors. By disabling them, you eliminate any potential conflicts and improve the chances of a smooth streaming experience.

• Disable ad blockers on the router

In some cases, ad blockers may be enabled on your router, affecting all devices connected to it. To fix this, access your router's settings and disable any ad-blocking features. By doing so, you ensure that all devices connected to the router, including the one you are using to stream Paramount Plus, can access the service without any fatal errors.

The Paramount Plus fatal error with error codes 5402 and 5204 can be frustrating, but with the steps outlined above, you can troubleshoot and resolve the issue. However, if the problem persists despite your best efforts, it is important to contact the Paramount Plus support team. When reaching out to support, be sure to provide them with specific details about the show, season, and episode you were watching when the fatal error occurred. This will help them investigate and provide you with further assistance.

In conclusion, by following the steps mentioned above and considering additional tips such as disabling ad blockers, you can successfully resolve the Paramount Plus fatal error with error codes 5402 and 5204. Enjoy uninterrupted streaming of your favorite shows and movies on Paramount Plus!