How to Fix Samsung Frame TV Not Connecting to SmartThings App

Are you having trouble connecting your Samsung Frame TV to the SmartThings app? Not to worry, as this is a common issue that can be fixed easily with a few simple steps. In this article, we will discuss what is not connecting to SmartThings app and how to fix it.

What is Not Connecting to SmartThings App?

The SmartThings app is a hub that allows you to control and monitor your connected home devices. It requires a secure connection to be able to work properly. If your Samsung Frame TV is not connecting to the SmartThings app, it could be due to a few factors such as a weak connection, software issues, or hardware issues.

Fix: Samsung Frame TV Not Connecting to SmartThings App?

In order to fix this issue, you will have to try a few solutions that are discussed below.

• Restart Your Samsung TV and Smartphone

The first thing you should try is to restart your Samsung Frame TV and Smartphone. This will help to reset any settings and reconnect the devices.

• Keep the Device in Range

Make sure that both the Samsung Frame TV and Smartphone are in the same Wi-Fi range. This will ensure that the devices are able to communicate with each other.

• Connect to the Same Wi-Fi Network

Check if both the devices are connected to the same Wi-Fi network. If not, connect them both to the same Wi-Fi network.

• Clear Cache SmartThings App (Android)

If you are using an Android device, then you should try clearing the cache of the SmartThings app. This will help to reset the settings and connect the devices correctly.

• Force Stop the SmartThings App (Android)

Force Stop the SmartThings app on your Android device. This will help to reset the settings and establish a secure connection between the devices.

• Update the SmartThings App

Make sure that the SmartThings app is up to date. If not, then try updating the app to the latest version.

• Uninstall and Reinstall the App

If all else fails, then try uninstalling and reinstalling the SmartThings app. This should help to reset the settings and establish a secure connection.

• Update TV Software

Make sure that the software of your Samsung Frame TV is up to date. If not, then try updating the software to the latest version.

• Hard Reset Your TV

If the issue still persists, then try performing a hard reset on your Samsung Frame TV. This will help to reset any settings and reconnect the devices.

We hope that this article has been able to help you fix the issue of your Samsung Frame TV not connecting to the SmartThings app. If you still face any issues, then do feel free to contact a professional.