How to Fix Microsoft Rewards Error - Oops! Looks Like You’re on the GoIf you're an avid user of Microsoft Rewards, you may have encountered the frustrating error message "Oops! Looks like you're on the go" when trying to access your account. This error can be caused by a variety of issues, from internet connectivity to browser settings. In this article, we'll walk you through the steps to fix this error and get back to earning those rewards!
Clear the cache and cookies of your browser
One of the most common causes of the "Oops! Looks like you're on the go" error is a corrupted cache or cookie in your browser. Clearing your cache and cookies can often resolve this issue. Here's how to do it:
- Open your browser and click on the three dots in the upper right-hand corner.
- Select "Settings" from the dropdown menu.
- Scroll down to "Privacy and security" and click on "Clear browsing data."
- Select the time range for which you want to clear data (we recommend "All time").
- Check the boxes for "Cookies and other site data" and "Cached images and files."
- Click "Clear data" and wait for the process to complete.
Once you've cleared your cache and cookies, try accessing your Microsoft Rewards account again. If the error persists, move on to the next step.
Change browser
Some browsers may not be compatible with Microsoft Rewards, which can cause the error message to appear. If you're using a browser that's not recommended by Microsoft, try switching to a different one. Here are the browsers that are compatible with Microsoft Rewards:
- Microsoft Edge
- Internet Explorer 11
- Google Chrome
- Mozilla Firefox
To switch to a different browser, simply download and install the new browser on your device. Then, try accessing your Microsoft Rewards account using the new browser.
Disable extensions or use incognito/in-private browsing
Browser extensions can sometimes interfere with the proper functioning of Microsoft Rewards. If you have any extensions installed on your browser, try disabling them and accessing your account again. Alternatively, you can try using incognito/in-private browsing mode, which disables all extensions by default.
Here's how to disable extensions or use incognito/in-private browsing:
- Open your browser and click on the three dots in the upper right-hand corner.
- Select "More tools" from the dropdown menu.
- Click on "Extensions" to see a list of all installed extensions.
- To disable an extension, simply toggle the switch next to it to the off position.
- To use incognito/in-private browsing, click on the three dots in the upper right-hand corner and select "New incognito/in-private window."
Disconnect from VPN or Proxy server
If you're using a VPN or Proxy server, this can sometimes cause the "Oops! Looks like you're on the go" error. Try disconnecting from your VPN or Proxy server and accessing your account again.
Here's how to disconnect from a VPN or Proxy server:
- Open your VPN or Proxy server software.
- Click on the "Disconnect" button.
- Wait for the connection to be terminated.
- Try accessing your Microsoft Rewards account again.
Connect to a different internet source
Finally, if none of the above steps have resolved the error, it may be an issue with your internet connectivity. Try switching to a different internet source, such as a different Wi-Fi network or mobile data.
Here's how to switch to a different internet source:
- Turn off your Wi-Fi.
- Connect to a different Wi-Fi network or turn on mobile data.
- Try accessing your Microsoft Rewards account again.
In conclusion, the "Oops! Looks like you're on the go" error can be frustrating, but it's usually easily resolved by following the steps outlined above. If you're still experiencing issues, try contacting Microsoft support for further assistance. Happy earning!