How to Fix Telegram Video Call Not Working

How to Fix Telegram Video Call Not WorkingIn today's fast-paced world, it is crucial to stay connected with your loved ones and colleagues. Telegram is one such messaging app that provides a seamless video calling experience. However, sometimes you may encounter issues with Telegram video calls not working. In this blog post, we will discuss some solutions to fix this problem.

Solution 1: Check network connection

The first and foremost step to troubleshoot Telegram video call issues is to check your network connection. Poor network connectivity can affect the quality of the video call and even lead to call drops. To check your network connection, follow these steps:

• Make sure you are connected to a stable Wi-Fi or cellular network.
• Check your internet speed by running a speed test. You can use online tools such as Speedtest.net for this purpose.
• Restart your router or modem to refresh the network connection.

If you are still facing issues with the network connection, try troubleshooting the network settings or contact your ISP for assistance.

Solution 2: Update Telegram app

Another common reason behind Telegram video call not working is an outdated app version. Telegram regularly releases updates that contain bug fixes and performance improvements. To update your Telegram app, follow these steps:

• Open the App Store or Google Play Store on your device.
• Search for Telegram and tap on the Update button.
• Wait for the app to download and install the latest version.

If you are unable to update the app, check if your device has enough storage space and stable network connectivity. You can also try uninstalling and reinstalling the app to fix any installation errors.

Solution 3: Check device compatibility

Telegram video calling requires a device that supports video calling and meets the minimum system requirements. If your device is not compatible with Telegram video calling, you may face issues with the app. To check device compatibility, follow these steps:

• Visit the Telegram website and check the device compatibility list.
• Make sure your device meets the minimum system requirements.
• If your device is not compatible, consider upgrading to a newer device or using an alternative video calling app.

Solution 4: Clear app cache and data

Over time, the Telegram app may accumulate cache and data that can affect its performance. Clearing app cache and data can help fix Telegram video call issues. Here's how you can clear app cache and data:

• Go to your device's Settings and select Apps or Application Manager.
• Find Telegram in the list of installed apps and tap on it.
• Tap on Storage and select Clear Cache and Clear Data.

If you face any issues while clearing cache and data, try restarting your device or contacting customer support for assistance.

Solution 5: Reinstall Telegram app

If none of the above solutions work, you can try reinstalling the Telegram app. This will remove any corrupt files or settings that may be causing the video call issues. Here's how you can reinstall the Telegram app:

• Go to your device's Settings and select Apps or Application Manager.
• Find Telegram in the list of installed apps and tap on it.
• Tap on Uninstall and confirm the action.
• Go to the App Store or Google Play Store and reinstall Telegram.

If you face any issues while reinstalling the app, try troubleshooting the installation process or contact customer support for assistance.

Telegram is a reliable messaging app that provides a seamless video calling experience. However, if you encounter issues with Telegram video call not working, try the above solutions to fix the problem. Checking your network connection, updating the app, checking device compatibility, clearing app cache and data, and reinstalling the app are some of the common solutions that can help troubleshoot Telegram video call issues.