How to Fix HDR Not Working in Amazon Prime Video on Mac

If you're an avid Amazon Prime Video user on your Mac, you may have encountered the frustrating issue of HDR not working. HDR, or high dynamic range, is a technology that allows for a wider range of brightness and color in video, resulting in a more vibrant and lifelike viewing experience. But when HDR isn't working, your videos may appear dull and lackluster. In this blog post, we'll walk you through the steps to fix HDR not working in Amazon Prime Video on your Mac. Follow along and soon you'll be enjoying your favorite shows and movies in all their HDR glory. 

What is HDR? 

Before we dive into the solution, let's quickly go over what HDR is and why it's important. HDR is a technology that expands the range of brightness and color in video beyond what traditional displays are capable of. This means that you'll see more details in bright and dark areas, and more vivid and accurate colors. Watching video in HDR can be a game-changer for your viewing experience. 

Check your Mac's settings 

The first thing to check when you're experiencing issues with HDR in Amazon Prime Video is your Mac's settings. Here's how to do it: 

1. Click on the Apple menu in the top left corner of your screen. 

2. Select "System Preferences". 

3. Click on "Displays". 

4. Click on the "Display" tab. 

5. Check the box next to "High Dynamic Range". 

If the box is already checked, uncheck it and then check it again. This may reset the HDR settings and fix any issues. 

It's also worth noting that your Mac must meet certain requirements to support HDR. Make sure your Mac is running macOS High Sierra 10.13 or later, and that you have a display that supports HDR10. 

Check your Amazon Prime Video settings 

If your Mac's HDR settings are all good, the next step is to check your Amazon Prime Video settings. Here's how: 

1. Open Amazon Prime Video on your Mac. 

2. Click on the "Settings" icon in the top right corner of the screen. 

3. Select "Playback Settings". 

4. Make sure that "Auto" or "Always On" is selected for HDR. 

If HDR is already set to "Always On", try toggling it to "Auto" and then back to "Always On". 

Update your software 

Having up-to-date software is crucial for HDR to work properly. Make sure your Mac and Amazon Prime Video software are both updated to the latest versions. Here's how to check for updates: 

For Mac: 

• Click on the Apple menu in the top left corner of your screen. 
• Select "System Preferences". 
• Click on "Software Update". 
• Install any available updates. 

For Amazon Prime Video: 

• Open Amazon Prime Video on your Mac. 
• Click on the "Settings" icon in the top right corner of the screen. 
• Select "Help & Customer Service". 
• Click on "Check for Updates". 

Try a different browser 

If you've tried all the above steps and HDR still isn't working in Amazon Prime Video on your Mac, it's worth trying a different browser. Not all browsers support HDR, so make sure you're using one that does. Here's a list of browsers that support HDR: 

• Google Chrome 
• Microsoft Edge 
• Mozilla Firefox 
• Opera 

If you're experiencing issues with HDR not working in Amazon Prime Video on your Mac, don't fret. By checking your Mac's settings, Amazon Prime Video settings, updating your software, and trying a different browser, you'll hopefully be able to enjoy your videos in all their HDR glory.