How to Fix NordVPN Authentication Error

Today I will teach you how to fix the NordVPN authentication error

We've noticed that some users experienced an authentication error after the recent NordVPN update. This issue occurs immediately when trying to log in, even before entering any credentials.

How to fix the NordVPN authentication error

NordVPN Authentication Issue: Solutions and Technical Support

Dear users:

We've noticed an authentication issue affecting a limited number of NordVPN users following a recent update. This issue manifests itself when attempting to log in to the app, even before entering credentials.

To resolve this issue, it is recommended to follow these steps:

1. Credentials Verification:

Make sure you use the correct username and password associated with your NordVPN account.
If you have forgotten your password, you can reset it using the following link: https://my.nordaccount.com/reset-password/

2. Cache Clearing:

Windows:
Access the NordVPN app.
Select the settings (gear) icon located in the upper right corner.
Go to the "Advanced" section.
Click "Clear cache".
Close and restart the NordVPN app.
macOS:
Open the NordVPN app.
Select the "NordVPN" menu from the top bar.
Access "Preferences".
Go to the "General" tab.
Click the "Clear Cache" button.
Close and restart the NordVPN app.

3. Reinstalling the Application:

Completely uninstall the NordVPN app from your device.
Download and install the latest version of the NordVPN app from the official website: https://nordvpn.com/download

4. NordVPN Technical Support:

If the problem persists after performing the above actions, please contact NordVPN's support team for expert assistance. Support can be accessed via live chat on their website or via email at the following address: [email address removed].

Additional Resources:

NordVPN support website: https://support.nordvpn.com/
NordVPN Authentication Troubleshooting: [Invalid URL removed]
Mac App Authentication Issue: https://support.nordvpn.com/hc/es/articles/19925085925905-Problema-de-autenticaci%C3%B3n-de-la-aplicaci%C3%B3n-para-Mac

Important considerations:

It is highly recommended to update the NordVPN app to the latest available version to ensure optimal user experience and service security.
The information provided in this answer is technical in nature and is intended for users with basic computer skills. It is suggested to follow the instructions carefully and, in case of any questions, contact NordVPN technical support for personalized assistance.

We appreciate your understanding and cooperation.

Carefully,

NordVPN Technical Support Team