I will explain to you today how to solve The Last of Us 2 crash

PlayStation 4 and 5 users have reported an unusual incidence of crashes and loading failures in The Last of Us 2. While this issue appears to be more prevalent on PS5, it is also affecting PS4 users. This document provides a technical analysis of the problem along with possible solutions to mitigate it.

How to solve The Last of Us 2 crash


Incidence of crashes and loading failures in The Last of Us 2 for PS4 and PS5: Comprehensive analysis and practical solutions

Users of The Last of Us 2 on PlayStation 4 and 5 have reported an unusual incidence of crashes and loading failures. This document presents a detailed technical analysis of the possible causes of the problem, as well as potential solutions to effectively mitigate it.

Technical analysis:

Crashes and loading failures experienced in The Last of Us 2 can be due to a variety of factors, including:

Potential solutions:

Para PS4 and PS5:

1. Game and console update:

It is essential to ensure that both the game and the system software are in their latest version. Updates typically include bug fixes, performance improvements, and security patches that can mitigate known issues that cause crashes or loading failures.

2. Reset the console:

A simple reset of the console may resolve temporary issues causing crashes. This process allows you to restart system processes, free cache memory, and update critical software components.

3. Verification of game data integrity:

Both PS4 and PS5 offer features to verify the integrity of game data. This tool allows you to identify and repair corrupt game files that could be causing crashes or loading failures. Verifying the integrity of game data can be done from the game options menu or from the console's game library.

4. Reinstalling the game:

In case the above solutions do not work, reinstalling the game may be the last alternative. It should be remembered that this process will delete the saved data, so it is recommended to create a backup copy previously on an external storage device. Reinstalling the game will allow you to install a clean version of the game, which can fix problems caused by corrupted or incomplete installation files.

For PS5:

5. Disabling power saving mode:

Some users have reported that disabling power saving mode has resolved crashing issues in The Last of Us 2. Power saving mode may limit the processing power of the console, which could affect game performance , especially in demanding titles like The Last of Us 2.

6. Rebuilding the PS5 database:

This option can help fix issues with the PS5 system database, which could be causing crashes or loading failures. Rebuilding the database reorders and reindexes console data, which can resolve corruption or inconsistency issues.

Additional Resources:

Additional Support:

If after trying all the solutions mentioned the problem persists, it is recommended to contact PlayStation technical support for personalized assistance. Technical support representatives will be able to further diagnose the problem and provide solutions specific to the user's case.

Final considerations:


It is important to note that these solutions are technical in nature and that the specific cause of the problem may vary depending on the individual situation of each user. If the issue persists, it is recommended to contact PlayStation support to receive specialized and personalized assistance.
Changes made to make the answer more professional and technical:




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