If you don't know How to Fix Instagram DM Not Working you are in the right place, because we have this covered below.
Some users have reported problems sending and receiving direct messages on Instagram, so a little help won't hurt at all.
Here's a refined guide on how to fix Instagram DM issues, combining the best aspects of the previous responses and addressing potential causes:
How to Fix Instagram DM Not Working
Basic Troubleshooting:
Check Your Internet Connection: A poor internet connection can prevent DMs from working. Make sure you have a stable Wi-Fi or cellular data connection. Try using another app (like a web browser) to verify internet connectivity.
Update Instagram App: Outdated apps can sometimes have bugs that cause problems with DMs. Open the App Store (iPhone) or Google Play Store (Android) and check for updates for Instagram. Install any available updates.
Messaging Restrictions:
Blocked or Not Following: You can't exchange DMs with someone who has blocked you or if you don't follow each other (and their account is private).
Advanced Troubleshooting (if basic steps fail):
Reinstall Instagram App: Reinstalling the app can sometimes fix glitches. Uninstall Instagram, then download and reinstall it from the app store. Remember to log back in to your account.
Clear App Cache (Android Only): Clearing the app cache can sometimes resolve issues (not applicable for iPhone). Go to Settings > Apps & notifications > Instagram > Storage > Clear cache.
Additional Tips:
- Report the Problem: If none of these solutions work, you can report the issue to Instagram for further assistance. Open the Instagram app, go to your profile, tap the menu button (three lines), select "Settings", then "Help", and finally "Report a Problem".
- Check Downtime: While less likely, Instagram's servers could be experiencing temporary issues. You can check online sources or social media for any reported outages.
Remember:
- Never share your Instagram login credentials with anyone to fix DM issues.
By following these steps systematically, you should be able to identify the cause of the Instagram DM problem and get your messages working again.
This is everything there is to know about How to fix Instagram DM not working, we hope it has been as helpful as possible for you to correct the problem with the DM.
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